← Go back to Eggsample Status

US East Connection Issues

April 25, 2018 at 4:13 AM UTC

API Media Proxy Gateway

Resolved in under a minute.

Resolved - We believe all users experiencing issues have been able to connect at this time. (05:54 UTC — May 25)

Monitoring - We believe the connectivity issues are being caused by an isolated ISP issue. We’ve had reports that swapping to Google DNS servers (see here; https://developers.google.com/speed/public-dns/docs/using) resolves the problem for users. (04:40 UTC — May 25)

Investigating - We’re aware of reports that users are experiencing connection issues on the East coast of the United States. We’re currently investigating these issues, and apologize for any inconvenience it may be causing you. (04:13 UTC — May 25)

Last updated: December 21, 2019 at 7:27 PM UTC